Alexid V
map-marker San Francisco, California

Refund

I been trying to cancel my for over a year and all I get is a hyperlink but theres no hyperlink available for me to cancel account and Im trying to get my money back but theres no customer care at all! I just want my refund
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Loss:
$99
Cons:
  • Scam

Preferred solution: Full refund

User's recommendation: Do not use this

Anonymous
map-marker Phoenix, Arizona

They are lying about price

They put on there that your appointments only gonna be $15, and if you dont read the fine print to see that its a lie. They take your insurance information charge your insurance and then they bill you $150 for a five minute phone call. do not use them. They are a scam.
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User's recommendation: Do not use

Resolved
Vickie W Kbh
map-marker San Francisco, California

Resolved: I can't get rating to attached.

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Updated by user Aug 22, 2023

Company fixed the issue and I have been provided with product or service ordered. Nothing Plushcare did a great job!.

Original review Aug 22, 2023
I was extremely happy with the customer service and plushcare. I have no complaints. I'm not sure why this is listed as pissed customer. I could not get my five star rating to attach. Please resend to me with this option.
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Pros:
  • Valuable and time saving
  • Reasonable cost
  • Convenient

Preferred solution: Nothing they did a great job!!!

User's recommendation: Recommendation 100%

Santanna Obr

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Detroit, Michigan

Need new script. Pharmacy deleted

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I waited on hold twelve minutes. No answer. I need a new script because pharmacy deleted it. I dont need another appointment.
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Resolved
Michael H Tcl

Resolved: Name change.

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Updated by user May 07, 2023

Company fixed the issue and I have been provided with product or service ordered. all is well.

Original review May 03, 2023
No answer from emails for a week. No prescribed and needed medication delivery problems resolved. No one answers the phone. Im in the dark.
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Preferred solution: My legal name changed in the system and Ozempic prescription filled.

User's recommendation: Zero

Anonymous
map-marker Boynton Beach, Florida

Doctors hit or miss, terrible billing every month for nothing

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They charge my credit card $15 a month for nothing. Don't tell me about it beforehand, big surprise on my credit card bill. Try to get them on phone, not possible. I'm on hold right now for ten minutes, no one picks up the phone. Some of the doctors are pretty good but rushed 5 minutes or 10 if you're lucky. Some of the doctors are beyond terrible, don't help you at all and sound angry and controlling. Some won't listen to you at all and you have wasted your money. They don't take insurance. They pretend they do but they don't.
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User's recommendation: Very frustrating experience

1 comment
Karly Uup

More than one time I have not been attended to must have your own plush care doctor or a big waste of money.

Richard N Kxm

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Missed appt

We tried to pick up a call at 6 pm and we missed it paid $129 for nothing!!! Please return call at 803.707.9586
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Loss:
$129

Preferred solution: Deliver product or service ordered

Anonymous
map-marker Lincolnton, North Carolina

Cancel visit without telling me why

Talked with PlushCare rep and they canceled my appointment the same day a few hours before my scheduled appointment. They sent an email. I believe that canceling on such short notice warranted a phone call instead of sending an email. They did reschedule my appointment, but it is a week out and I am out of medication.
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User's recommendation: Call if canceling an appointment the same day or hour before the scheduled appointment. If I canceled short notice, I would have to pay a fee, per their policy.

Ingrid K Ryk
map-marker Hermitage, Pennsylvania

Can't sign in had appointment

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Couldn't sign in got charged which is getting reversed which takes probably a week and can't see a doctor on this site not good
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Loss:
$89

Preferred solution: Full refund

Austine E

Was asking for a prescription since 8:50 last night

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Why am I paying for a prescription I cant get? I have Covid-19s and need meds that I need to get and the Walgreens keeps saying that they dont have the order!!!
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Loss:
$129
Cons:
  • No prescription

Preferred solution: Full refund

Anonymous
map-marker Olympia, Washington

Need your fax no

Why are you sending an email with pissed customer? Nothing was ever said to warrant two emails back to back like this
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Preferred solution: Apology

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